Internal Divisional Teams
“Internal business teams succeed through In-Sourcing”
COURSE #1
The Move from Units to Unity
(available as a half-day or one full day course)
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For managers of internal ‘business units’ that are faced with the challenge and obligation to develop a strong marketing, sales and service focus…inside and (possibly) outside the company…for the good of the company in total. The reference to ‘In-Sourcing’ on this page suggests that if internal business units do not become more valuable… then they will eventually be replaced through the ‘Out-Sourcing’ of external people that are more enthusiastic and less expensive than internal teams! This training course includes these ingredients:
- Defining the range of value propositions we offer…and who we offer them to
- How to measure opportunities for growth in future…and make plans for progress
- How to market and sell our ‘internal’ services to those being served
- How to develop higher service and performance motivation in staff
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COURSE #2
Winning With Service Attitudes & Teamwork!
(available as a half-day or one full day course)
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For business unit managers and their teams, offering motives and strategies to improve service and performance with both customers and colleagues…including these points:
- How to make our division more valuable to the company in future
- How to communicate successfully with each other, and everyone being ‘served’
- How to ensure that our division creates and achieves success in future
Please click the 'request for a quote' link to advise John Lees of your training needs in this area and to receive an immediate emailed response, outlining a suggested (initial) proposal complete with fees. |
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