Internal Divisional Teams

 

“Internal business teams succeed through In-Sourcing




COURSE #1

The Move from Units to Unity

(available as a half-day or one full day course)

For managers of internal ‘business units’ that are faced with the challenge and obligation to develop a strong marketing, sales and service focus…inside and (possibly) outside the company…for the good of the company in total. The reference to ‘In-Sourcing’ on this page suggests that if internal business units do not become more valuable… then they will eventually be replaced through the ‘Out-Sourcing’ of external people that are more enthusiastic and less expensive than internal teams! This training course includes these ingredients:

  • Defining the range of value propositions we offer…and who we offer them to
  • How to measure opportunities for growth in future…and make plans for progress
  • How to market and sell our ‘internal’ services to those being served
  • How to develop higher service and performance motivation in staff
    

COURSE #2

Winning With Service Attitudes & Teamwork!

(available as a half-day or one full day course)

For business unit managers and their teams, offering motives and strategies to improve service and performance with both customers and colleagues…including these points:

  • How to make our division more valuable to the company in future
  • How to communicate successfully with each other, and everyone being ‘served’
  • How to ensure that our division creates and achieves success in future

Please click the 'request for a quote' link to advise John Lees of your training needs in this area and to receive an immediate emailed response, outlining a suggested (initial) proposal complete with fees.

    

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